Millions of Californians could lose Medi-Cal benefits

Clients at Families Together of Orange County in Tustin, CA can receive help renewing Medi-Cal coverage. (Photo by Paul Bersebach/MediaNews Group/Orange County Register via Getty Images)

If you are a Medi-Cal customer, this is important news for you! 

You could potentially lose your benefits as California's Medicaid program will end its "continuous enrollment" pandemic-era policy for 15.2 million individuals on March 31.

According to the California Department of Health Care Services, customers could begin losing their coverage on July 1. 

This means you need to act fast to ensure your benefits remain active. 

Officials said the most important thing to do is make sure all your contact information is correct. If your address or phone number has changed since your last renewal, you can update it online on the Medi-Cal website, call the toll-free number located on your benefit card, or visit your local county office for assistance.  

"With more than 15 million Californians enrolled in Medi-Cal, we are committed to ensuring enrollees understand the upcoming renewal process and how to take action to avoid gaps in coverage. We are beginning this unprecedented task of resuming normal renewal operations, and we know that public education, as well as ongoing work with our many partners, is a critical component of our overall effort," said DHCS Director Michelle Baass.

Also, don't forget to check your mail! Your county will send you a letter regarding your eligibility and you may receive a renewal form. If you get one, you can mail that form back or renew online, by phone, or in-person.

Again, Medi-Cal's continuous enrollment policy expires on March 31.