PlayStation network status: ‘PSN has been restored’

FILE - A PlayStation 5 console is see on December 24, 2024. (Photo by Rasit Aydogan/Anadolu via Getty Images)

A major outage of Sony’s PlayStation Network (PSN) on Saturday that left tens of thousands of gamers unable to access online services, stores and multimedia apps has been resolved.

Here’s what to know:

PlayStation network outage

What they're saying:

The official X account AskPlayStation tweeted Saturday at 7 p.m. ET that PSN had been restored. 

Earlier, PlayStation confirmed also on X that users were experiencing issues with PSN. 

"We are aware some users might be currently experiencing issues with PSN," PlayStation said on its social media platforms.

What we know:

According to the Downdetector outage tracking site, users started to report issues with PSN late Friday. A status page provided by PlayStation Network confirmed the issues began at 7 p.m. ET on Friday, Feb. 7. 

"Some services are experiencing issues," the status page still said as of 11:30 a.m. ET. on Saturday.

Those issues include: 

  • Account management: Difficulty signing in
  • Gaming and social: Difficulty launching games, apps or network features
  • PlayStation Video: Difficulty getting PlayStation Video content
  • PlayStation Store: Difficulty getting products on the PlayStation Store
  • PlayStation Direct: Difficulty getting products on PlayStation Direct

Downdetector was still receiving outage reports throughout Saturday afternoon.

What we don't know:

Sony has not given details about what caused the outage. 

PlayStation outage free Krispy Kreme

What they're saying:

Krispy Kreme offered gamers a free doughnut Saturday - "because sweet rewards don't need a server."

The Source: Information in this article was taken from Sony’s PlayStation Network service status website, an official post on X from the Sony account @AskPlayStation, and from Downdetector, an outage tracking site.

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