LAX, Port of LA, SoCal hospitals among those impacted by global tech meltdown
LOS ANGELES - A global technology outage frustrated many travelers after flights at Los Angeles International, Ontario, Long Beach, Burbank and John Wayne airports were grounded due to the outage. The outages also affected major infrastructure across the region, including hospitals, the courts, banks, hotels and more.
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While the issue has been resolved, the fallout continues. United Airlines told FOX 11 they were resuming flight operations but expected delays and cancelations throughout the day.
FlightAware reported nearly 2,500 flight cancelations within, into or out of the US by midday Friday, plus nearly 8,000 delays. More than 50 flights were reported canceled out of LAX.
Other impacted businesses worldwide included banks, hospitals, and hotels.
Kaiser Permamente released the following statement:
"The global CrowdStrike IT outage that is affecting health care organizations and others across the world is also affecting some Kaiser Permanente systems. We activated our national command center at 4:30 a.m. PT to address this incident, evaluate the impacts to our care operations, computer systems and servers, and coordinate recovery as needed. In some situations, we have activated backup systems to support both continuous patient care and to secure access to medical records. All Kaiser Permanente hospitals and medical offices remain open for care and service, and we are continuing to monitor our operations as we work to restore all affected systems."
Some Los Angeles City departments were also hit.
"The Mayor’s Office and City Departments have been assessing impacts since late last night and will continue to monitor and address issues that arise. LAPD and LAFD emergency operations have not been impacted at this time. The Mayor has been in touch with LAWA leadership, who are working actively to resolve travel issues. Travelers at LAX and other regional airports should plan ahead for potential delays," Deputy Mayor of Communications Zach Seidl said in a statement released Friday morning.
The Superior Court of Los Angeles was also affected by the tech issues. While the courthouses remain open, the outages specifically are impacting the Court's call centers and electronic filing system.
"Attorneys and litigants experiencing efling issues who believe there is a mandatory filing deadline today, July 19, are instructed to visit the Clerk’s Offices to file in person before the close of business at 4:30 p.m.," according to a statement from the Court's Communication Office. "Parties with non-urgent filings are instructed to file at a later date."
CrowdStrike is a U.S. cybersecurity company that has admitted to being responsible for the error and is working to correct it.
CrowdStrike CEO George Kurtz said in a statement the outage was "not a security or cyber incident."
"We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption," he said. "We are working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on. As noted earlier, the issue has been identified and a fix has been deployed."
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"A third party software outage is impacting computer systems worldwide, including at United," United Airlines said in a statement on Friday morning. "While we work to restore those systems, we are holding all aircraft at their departure airports. Flights already airborne are continuing to their destinations."
American Airlines issued a statement at 2 a.m. Friday that they were back up and running as normal.
"Earlier this morning, a technical issue with a vendor impacted multiple carriers, including American. As of 5 a.m. ET, we have been able to safely re-establish our operation. We apologize to our customers for the inconvenience," the statement read.
Outages are spreading worldwide and are being reported at Berlin Airport in Germany, the London Stock Exchange, Google Cloud, Microsoft and Gatwick Airport in the United Kingdom.
Meanwhile, Microsoft said it is investigating the extent of the outage.
"We're investigating an issue impacting users ability to access various Microsoft 365 apps and services," Microsoft said in a statement released on social media Friday morning.
Shipments at the Ports of Los Angeles and Long Beach were disrupted and delayed for hours.
"Port of Long Beach marine terminals are open and operating as this global technology outage unfolds, with cargo operations commencing normally this morning. Overnight, four terminals experienced computer issues but were able to resolve the problems with minimal disruptions," Port officials said.
Amtrak is reporting the outage is preventing credit card transactions for its Pacific Surfliner service. Apple Pay, Google Pay, and PayPay payments can be used to complete online reservations.
FOX 11's Digital Team contributed to this report.